How to Order
Please place your order online from our
catalogue, just select the item you require and
click the “add to shopping basket” button, then
follow the simple ordering instructions. You can
abort this order at anytime before entering your
payment details.
Payment
Payment is made in full at the time of placing
your order. Payment is made through Barclaycard
merchants secure server, who accepts all major
credit cards, switch and other debit cards.
Notification of order
When you have placed your order through the
Barclaycard merchants secure server you will
automatically receive an E-mail receipt of your
purchase. Please save this or print it for
future reference.
Delivery
After placing your order you will be contacted
by phone either by us or directly by one of our
delivery partners, in order to arrange a
specific date for delivery. If you are not at
home when your goods are delivered, we will
leave a card with instructions on how to
reschedule the delivery at a convenient time
Note our delivery are kerb side only.
Availability
While we endeavor to hold sufficient stock to
meet all orders, if we have insufficient stock
to supply or deliver the goods ordered and paid
for by you, we may, at our discretion, supply or
deliver a substituted product or refund you the
price paid for such goods as soon as possible
and in any case within 30 days.
Warranty & Guarantee
All products, come with a 12-month guarantee,
and sold with the "full manufacturers warranty".
The warranty period and service varies by
manufacturer and product type. You'll find
complete manufacturers customer service
information, phone numbers & policy with your
product. As always, should questions or concerns
arise, please feel free to contact us if we can
be of assistance. We value our online customers
& thank you for your business!
Our Return & Cancellation Policies
Need to return an item? No problem. If you
return an item within 14 days, we will reimburse
you the full merchandise amount, less an
applicable restocking fee. All merchandise being
returned, needs to be shipped prepaid & requires
a Return Authorization code. Please call us
prior to return to obtain this code# which need
to be written on the package being sent back.
*We reserve the right to apply a 25% restocking
fee.
Contacting Us
If you need to reach us, please E-mail us at
info@aamaintenance.co.uk or you can
telephone 07801 66 85 77 or fax 0207 407 5584
between 9am – 5pm Monday to Friday
Complaints
Complaints-please contact Wayne Smith in writing
at the address below. We will try and respond
within 7 working days.
AAmaintenance & Contractors
64 Borough High Street
Bermondsey
London
SE1 1XF
